Privacy Policy

Introduction

Horizon Stone Ltd ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with applicable data protection laws in the United Kingdom, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect various types of information in order to provide you with the best service. The types of personal data we may collect include:

• Contact Information: Name, address, phone number, email address.
• Transactional Information: Orders, payment history, delivery information.
• Technical Information: IP address, browser type, device information, and website usage data.
• Other Information: Any additional data you voluntarily provide to us.

How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill orders, including delivery and payment transactions.
• To communicate with you, including customer support, updates, and promotional materials (with your consent).
• To improve our website and services based on your feedback and usage patterns.
• To comply with legal obligations and regulations.

Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

• With service providers who assist us in running our business (e.g., payment processors, delivery companies, etc.), subject to strict confidentiality agreements.
• If required by law, to comply with legal obligations or protect our rights.

Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

As a data subject, you have the following rights under data protection laws:

• The right to access the personal data we hold about you.
• The right to rectify any incorrect or incomplete data.
• The right to erase your personal data (subject to certain conditions).
• The right to object to or restrict the processing of your personal data.
• The right to withdraw consent where consent is the basis of processing.

If you wish to exercise any of these rights, please contact us using the details below.

Cookies

We use cookies on our website to improve your experience and gather analytical data. Cookies are small files that are stored on your device. You can manage cookie settings through your browser or device settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us:

Horizon Stone Ltd
5 Preston Road, Reading, United Kingdom, RG2 0BE